We provide a range of person-centred care services, including:

• Domiciliary Care – Support at home with daily tasks, personal care, and companionship.
• Residential Care – Safe, structured housing with 24/7 care for those with physical and complex needs.
• Supported Living – Helping individuals live independently with structured support.
• Elderly Care – Specialist care for older adults, including dementia and Alzheimer’s care.
• Specialist Care – Support for individuals with conditions such as cancer, diabetes, stroke recovery, and neuromuscular disorders.
• Respite Care – Temporary care for individuals while their regular carer takes a break.
• Live-in Care – 24-hour support in the comfort of your own home.
• Hospital to Home – Assisting individuals with a smooth transition from hospital discharge to home recovery.

To arrange care:

1. Contact us via phone, email, or our website to discuss your needs.
2. We conduct a free initial consultation and assessment to create a personalised care plan.
3. We work with you and your family to ensure the care package meets your preferences and requirements.
4. Care services begin at a time that suits you, with regular reviews to adapt to changing needs.

We are committed to delivering high-quality, person-centred care by:
✔ Employing highly trained and compassionate caregivers with professional experience.
✔ Conducting regular assessments and reviews to ensure the best standards of care.
✔ Working closely with families, healthcare professionals, and local authorities to provide holistic support.
✔ Adhering to CQC (Care Quality Commission) standards for excellence in care provision.

Yes. Our care plans are fully personalised, meaning you can choose:

• The type of care that best suits your needs.
• The frequency of visits (from occasional check-ins to 24-hour care).
• Any additional specialist support required (e.g., medication management, therapy support, or mobility assistance).

The cost of care depends on:

• The type of care service required (e.g., domiciliary, live-in, or specialist care).
• The duration and frequency of care visits.
• The level of support needed, including any additional services.

We offer transparent pricing with no hidden fees. Contact us for a personalised quote based on your care needs.

Yes. We work with local authorities, NHS-funded care packages, personal health budgets (PHBs), and direct payments. If you are eligible for funding, we can guide you through the process of accessing financial support for your care.

We take great care in matching service users with the right carers based on:
✔ Their specific care needs and requirements.
✔ The experience and specialisms of our care team.
✔ Personality and compatibility to foster trust and comfort.
We always strive to provide continuity of care, ensuring you receive support from familiar and trusted professionals.

The safety and well-being of our service users are our top priority. We ensure:
✔ Enhanced DBS (Disclosure and Barring Service) checks for all staff.
✔ Regular training in safeguarding, infection control, and emergency response.
✔ Strict adherence to CQC safety guidelines and best practices.
✔ Clear communication with families and support networks.

• Domiciliary Care – A carer visits your home to assist with daily tasks, from personal care to companionship, either occasionally or on a regular basis.
• Supported Living – Individuals live in accommodation with structured support, promoting independent living while receiving care as needed.

Both options provide tailored support to help individuals live with greater autonomy and confidence.

• Yes, and we provide:
  ✔ Respite care for short-term support while family carers take a break.
  ✔ Emergency care services when immediate assistance is required.
  ✔ Flexible care packages to accommodate temporary needs.

  If you require urgent care, contact us today, and we will work quickly to put a care plan in place.